Importtoys B.V. gives a lot to your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
The starting date for the validity of these conditions is 25/06/2018, with the publication of
Webshop software - Lightspeed
We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Office365 has no access to our mailbox and we handle all our email traffic confidentially.
Payment processors Sisow
We use it for handling a (part of) the payments in our webshop platform from Sisow and Paypal. Sisow and Paypal process your name, address and residence details and your payment details such as your bank account or credit card number. Sisow and Paypal have taken appropriate technical and organizational measures to protect your personal data. Sisow and Paypal reserve the right to use your data to further improve the service and to share (anonymised) data with third parties. Sisow and Paypal will share personal data and information regarding your financial position with credit rating agencies in the event of an application for a deferred payment (credit facility).
Shipping and logistics by DPD / Skymail
If you place an order with us, it is our job to have your package delivered to you. We make
use of the services of DPD and Skymail for carrying out the deliveries. It is therefore necessary that we share your name, address and residence details with them. DPD and Skymail use this data only for the purpose of executing the agreement. In case DPD / Skymail] enables subcontractors, DPD / Skymail also makes your data available to these parties.
Invoicing and accounting - Exactly online
For our records of our administration and accounting we use the services of Exactly online. We share your name, address and residence details and details regarding your order. This data is used for managing sales invoices. Your personal data is sent and stored protected.
External sales channels Marktplaats.nl
We sell (a part of) our articles via the platform of Marktplaats.nl. If you place an order via this platform, Marktplaats.nl will share your order and personal details with us. We use this information to process your order. We treat your information confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date - other than at your request - we will ask you explicitly for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigation
In some cases, Importtoys B.V. on the basis of a legal obligation to keep sharing your data in connection with tax or criminal investigations by the government. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that these rights are and how you can rely on these rights. In principle, we will send copies and copies of your data to prevent abuse. to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.
Right of transferability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of Importtoys B.V .. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.
Cookies - Google Analytics
Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Cookies from third parties
1441 LV Purmerend
T (029) 939-6040
E [email protected]
Contact person for privacy matters